CONCIERGE SERVICE
At Hola Palms, our concierge service is designed to support both guests and property owners, ensuring every stay in Pacific Palms feels effortless, considered and well cared for.
With extensive local knowledge and a hands on approach, we’re here to assist with thoughtful details before arrival, provide support during your stay, and help arrange experiences that suit your pace and preferences.​
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From unpacking grocery orders before guests arrive, to providing administrative support - or arranging corporate events and lifestyle shoots, Hola Palms concierge service brings a multitude of experience, with the advantage of extensive local knowledge.
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To enquire how Hola Palms concierge service may be able to assist during your stay, or support the needs of your Pacific Palms property please make contact via the contact form below.​​​​​​
ENTERTAINING
If you’d like to enjoy relaxed dining in the comfort of your holiday home, we can assist with arranging in home dining experiences, grazing platters and locally inspired catering. We’re also happy to share recommendations or help coordinate something tailored to your stay.
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For inspiration and local favourites, we recommend exploring our Local Area Guides.
PROVISIONING
To help you arrive and settle in with ease, grocery delivery can be arranged ahead of your stay. Local supermarkets deliver to the area, and we’re happy to greet the driver and pack away your order prior to arrival.
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Provisioning requests can be made through the Hola Shop, where terms and availability are outlined.
CELEBRATIONS
​Whether you’re marking a milestone, celebrating quietly, or planning a thoughtful surprise, we’re happy to assist with personalised touches to make the moment feel special. From arrival details to locally sourced treats, our team can help bring your plans together with care and discretion.
EVENTS & RETREATS
Hola Palms supports a range of considered, small scale events and gatherings, including corporate retreats, creative workshops, celebrations and styled shoots. From early planning and local coordination to on the ground support, our team can assist with the details that help your event or project run smoothly and feel well cared for.
PROPERTY OWNERS
Hola Palms also offers concierge style support to property owners, including administrative assistance, coordination of services, and support for lifestyle shoots, events and special projects.
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If you’d like to discuss how our concierge service can support your Pacific Palms property, please reach out via the form below.
EXPERIENCES
​With deep local knowledge, we’re always happy to help guide you towards experiences that suit your interests, whether that’s something active, family friendly, or simply time to slow down and enjoy the natural surroundings.
JUST ASK
Whether you’re planning ahead, celebrating a special occasion, or simply seeking local guidance during your stay, our team is always happy to assist.
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To enquire about concierge support for your stay or property, please make contact via the form below and we’ll be in touch.